Disclaimer

Welcome to Serene Sanctuary Hotel!

At Serene Sanctuary, we strive to provide our guests with an exceptional and unforgettable experience. To ensure a safe, enjoyable, and seamless stay for all our guests, we ask that you read and understand the following disclaimer regarding our hotel policies, services, and responsibilities.

1. General Information

Serene Sanctuary Hotel offers a range of accommodations and facilities designed to enhance your stay. Please note that while we make every effort to ensure that all descriptions of our services and amenities are accurate, changes may occur. We reserve the right to modify our services, room types, or pricing without prior notice. Images and descriptions on our website and advertisements are for illustrative purposes only and may not reflect the actual conditions of the hotel or individual rooms.

2. Reservation and Cancellation Policy

Reservations can be made directly through our website, by phone, or through third-party booking platforms. In the event of a cancellation, the hotel's cancellation policy applies, which may vary depending on the rate plan chosen. We recommend that guests review the specific cancellation terms related to their reservation. Please note that we cannot be held responsible for any third-party cancellation policies.

3. Check-In and Check-Out Policies

Check-in time is typically from 3:00 PM onwards, and check-out time is by 11:00 AM. Early check-in and late check-out requests are subject to availability and may incur additional charges. We strive to accommodate our guests' needs, but we cannot guarantee early or late check-ins.

4. Room Occupancy Limits

Each room has specific occupancy limits that must be adhered to for safety and comfort. Exceeding the maximum occupancy for a room may result in additional charges or the need to vacate the room. For guests traveling with children, please inform us in advance so that we can ensure the appropriate accommodations are made.

5. Health and Safety Disclaimer

The safety and well-being of our guests is our top priority. However, by staying at Serene Sanctuary, you acknowledge that you are responsible for your own health and safety during your stay. The hotel is not liable for any injuries or illnesses that may occur on the premises, including but not limited to, slips, falls, allergies, or foodborne illnesses. We recommend that guests familiarize themselves with the hotel’s emergency procedures and facilities.

6. Personal Property and Liability

While we provide in-room safes for your convenience, Serene Sanctuary does not assume any responsibility for lost, stolen, or damaged personal property. Guests are encouraged to secure their valuables and belongings. The hotel is not liable for any damages or losses incurred while on our property, including but not limited to theft, fire, or water damage.

7. Noise and Disturbances

Serene Sanctuary aims to foster a peaceful and serene environment. However, guests should be aware that noise from neighboring rooms, outdoor areas, or nearby locations may occur, which is beyond our control. Each guest is required to respect the rights and comfort of others, and disruptive behavior may result in eviction from the hotel without refund.

8. Smoking Policy

For the comfort of all our guests, our hotel is a smoke-free property. Smoking is prohibited in all guest rooms and common areas. Violation of this policy will result in a cleaning fee and potential eviction from the premises.

9. Pets Policy

Serene Sanctuary maintains a strict no-pets policy unless otherwise stated. Service animals are permitted in accordance with applicable laws. We ask that guests communicate their needs in advance to ensure compliance with our policies.

10. Changes to Disclaimer

Serene Sanctuary Hotel reserves the right to update or modify this disclaimer at any time. Any changes will be posted on our website, and it is the responsibility of the guest to review the disclaimer prior to their stay.

By choosing to stay at Serene Sanctuary, you acknowledge that you have read, understood, and accepted the terms outlined in this disclaimer. We look forward to welcoming you for a tranquil and memorable experience!